Shipping & Processing Policy

📦 Shipping & Processing Policy

All orders are processed within 1 to 3 business days and are then packaged and shipped within 3 to 7 business days via the United States Postal Service (USPS).

Shenanigans Hairtique is not responsible for lost or damaged packages. If your tracking shows “delivered” but you have not received your package, please contact your local post office — they are responsible once the package is in transit.

We ensure your order is carefully packaged and shipped in a timely manner.

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🚫 All Sales Are Final

Due to the nature of our products, we do not offer refunds or exchanges. Please ensure you review your order carefully before checking out.

For any questions or concerns, you may contact us at ShenanigansHairtique@gmail.com. We respond to all emails within 48 hours.

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📍 Pick-Up Orders

Pick-up orders must be collected within 1 to 3 business days between 11:00 AM – 3:30 PM.

If your order is not picked up after two attempts, you will be required to pay for shipping due to limited storage space.

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💰 Refunds (If Applicable)

Refunds are only issued upon the return of a product. Customers are responsible for return shipping fees unless the item is defective.

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⚠️ Disclaimer

Shenanigans Hairtique products are not FDA-approved and are not intended to treat, cure, prevent, or diagnose any disease or condition.

Always perform a patch test before using any new product on yourself or your child. We strongly encourage you to do your own research on all ingredients prior to purchase. Only use what feels safe and comfortable to you.

— Shenanigans Hairtique