All orders are processed in 1 to 3 days then package and ship within 3 to 7 business days. All items are shipped through the United States Postal Service (USPS). Shenanigans Hairtique is not responsible for any loss or damage packages. If your package says delivered, and it was not please take it up to your local post office who is responsible. ShenanigansHairtique did their part by packaging your order, and shipping it off. All sales are final. No refunds, because of the nature of our products we cannot accept in exchange or refund. You can contact us with any questions or concerns through our email at Shenaniganshairtique@gmail.com your email will be answered within 48 hours.

Pick-up orders must be picked up from 1-3 business days from 11am-3:30pm. If not picked up after two attempts, you will have to pay for the item(s) to be shipped due to limited space. 

Disclaimer : Shenanigans Hairtique products are not FDA approved nor are they intended to treat, cure, prevent, or diagnose any disease or condition. Before putting anything new into you or your child's hair, always perform a small test to ensure that the person who will be using the product is not allergic. I urge everyone to please do your research on any ingredients before buying. Always and only do what is comfortable to you! - Shenanigans Hairtique